1. Overview

At Trishay Sansthan, we ensure that all physical spiritual products, sacred items, and Vastu remedies are carefully packed and dispatched with utmost reverence and safety. We offer shipping across India and select international locations.

2. Processing & Dispatch Time (Physical Products)

• Order Processing: All orders for physical products (Rudraksha, gemstones, bracelets, yantras, and brass fixtures) are processed within 1 to 2 business days (excluding Sundays and public holidays).

• Custom/Energized Items: Orders involving special energization or custom-made metal pendants may require an additional 1 to 2 days of preparation before dispatch from our Nashik center.

3. Shipping Timely & Transit Partners (Domestic Orders – India)

• Delivery Partners: We ship via reputed logistics aggregators and courier partners (such as Shiprocket, Blue Dart, Delhivery, and DTDC) to ensure safe and reliable delivery.

• Standard Delivery Timeline: Once dispatched, orders within Maharashtra typically arrive within 2 to 4 business days, while rest-of-India deliveries take 5 to 7 business days.

• Shipping Charges: Shipping fees (if applicable) are calculated and displayed at checkout based on the delivery destination and package weight. Free shipping thresholds may apply during promotional periods.

4. International Shipping

• We offer international shipping for clients seeking authentic Vastu remedies and astrological items. International orders are typically delivered within 10 to 18 business days depending on customs clearance and the destination country.

• Any local import duties, customs fees, or taxes levied by the destination country are the sole responsibility of the customer.

5. Order Tracking

• As soon as your order is dispatched from our Nashik facility, you will receive an automated notification via WhatsApp (via Interakt) or email containing your tracking link and courier partner details.

• You can track your shipment live until it reaches your doorstep.

6. Digital Delivery (Kundli Reports & Consultations)

• Instant Delivery: Automated digital reports, PDF Kundli analyses, and online course access details are delivered instantly to your registered email address and WhatsApp number upon successful payment confirmation.

• Consultations: Online Vastu or astrology consultations with Dr. Hitendra Kotkar are conducted via scheduled video/audio links shared via email/WhatsApp prior to the appointment slot.

7. Damaged, Tampered, or Lost Shipments

• Risk of loss and title for physical items pass to you upon delivery to the carrier. However, if your package arrives visibly damaged, tampered with, or opened, please refuse delivery or take an unedited unboxing video and report it to us within 48 hours of delivery at trishaysansthan@gmail.com or via WhatsApp at +91 9823265487.